Entrepreneurs' negative feelings and the covid-19: an analysis of tweets
DOI:
https://doi.org/10.24883/IberoamericanIC.v12i.2022.e0414Keywords:
Covid-19, Twitter, Entrepreneurs, Feelings, EmotionsAbstract
Purpose: The objective of the present research was to analyze the interference of the COVID-19 pandemic in the negative feelings of entrepreneurs.
Methodology/approach: To achieve the proposed objective, we analyzed posts made by entrepreneurs on the social network Twitter in the first half of 2020, the beginning of the pandemic. A sentiment analysis was performed on the obtained tweets, with a focus on the negative feelings of disgust, sadness, fear, and anger.
Originality/Relevance: Previous studies have shown that pandemics can generate negative impacts on people's psychological and emotional health. In this context, entrepreneurs' business survival can be jeopardized, as poor mental health can result in decreased planning, problem-solving, and decision-making abilities.
Key findings: Feelings of sadness and fear showed the highest percentage increase among the entrepreneurs analyzed in the period. These feelings can lead to physical and emotional illnesses. Future research can apply algorithms that can broaden the classification of feelings, including adding positive valence feelings to the analysis.
Theoretical/methodological contributions: The present work contributes by introducing a technique that has been pointed out as promising in management and entrepreneurship studies in the challenging context of the pandemic caused by the coronavirus.
Downloads
References
Bavel, J. J., Baicker, K., Boggio, P. S., Capraro, V., Cichocka, A., Cikara, M., ... & Willer, R. (2020). Using social and behavioural science to support COVID-19 pandemic response. Nature human behaviour, 4(5), 460-471. DOI: https://doi.org/10.1038/s41562-020-0884-z
Brooks, Sam & Webster, Rebecca & Smith, Louise & Woodland, Lisa & Wessely, Simon & Greenberg, Neil & Rubin, Gideon. (2020). The psychological impact of quarantine and how to reduce it: rapid review of the evidence. The Lancet. 395. 10.1016/S0140-6736(20)30460-8. DOI: https://doi.org/10.1016/S0140-6736(20)30460-8
Chae, J. (2018). Reexamining the relationship between social media and happiness: The effects of various social media platforms on reconceptualized happiness. Telematics and Informatics, 35(6), 1656-1664. DOI: https://doi.org/10.1016/j.tele.2018.04.011
De Mol, E., Ho, V. T., & Pollack, J. M. (2018). Predicting entrepreneurial burnout in a moderated mediated model of job fit. Journal of Small Business Management, 56(3), 392-411. DOI: https://doi.org/10.1111/jsbm.12275
Fundo Monetário Internacional [FMI]. (2022). Real GDP Growth. Recuperado de https://www.imf.org/external/datamapper/NGDP_RPCH@WEO/OEMDC/ADVEC/WEOWORLD
El Pais. (2020). São Paulo anuncia reabertura do comércio e pesquisador compara relaxamento a “abatedouro”. Recuperado em https://brasil.elpais.com/brasil/2020-06-09/sao-paulo-anuncia-reabertura-do-comercio-e-pesquisador-compara-relaxamento-a-abatedouro.html
Etter, M., Colleoni, E., Illia, L., Meggiorin, K., & D’Eugenio, A. (2018). Measuring organizational legitimacy in social media: Assessing citizens’ judgments with sentiment analysis. Business & Society, 57(1), 60-97. DOI: https://doi.org/10.1177/0007650316683926
Giachanou, A., & Crestani, F. (2016). Like it or not: A survey of twitter sentiment analysis methods. ACM Computing Surveys (CSUR), 49(2), 1-41. DOI: https://doi.org/10.1145/2938640
Gu, J., Zhong, Y., Hao, Y., Zhou, D., Tsui, H., Hao, C. & Lau, J. T. F. (2015). Preventive behaviors and mental distress in response to H1N1 among university students in Guangzhou, China. Asia Pacific Journal of Public Health, 27(2), NP1867-NP1879. DOI: https://doi.org/10.1177/1010539512443699
G1. (2020). Primeiro dia de reabertura do comércio no DF tem reforço na limpeza de lojas e poucos clientes. Recuperado de https://g1.globo.com/df/distrito-federal/noticia/2020/05/17/pandemia-veja-o-que-abre-no-df-a-partir-desta-segunda-feira.ghtml
Greyling, T., Rossouw, S., & Adhikari, T. (2021). The good, the bad and the ugly of lockdowns during Covid-19. PloS one, 16(1), e0245546. DOI: https://doi.org/10.1371/journal.pone.0245546
Greyling, T., Rossouw, S., & Adhikari, T. (2020). A tale of three countries: How did Covid-19 lockdown impact happiness? (No. 584). GLO Discussion Paper.
Hessels, J., Rietveld, C. A., Thurik, A. R., & Van der Zwan, P. (2018). Depression and entrepreneurial exit. Academy of Management Perspectives, 32(3), 323-339. DOI: https://doi.org/10.5465/amp.2016.0183
Hoffmann, T. (2018). “Too many Americans are trapped in fear, violence and poverty”: a psychology-informed sentiment analysis of campaign speeches from the 2016 US Presidential Election. Linguistics Vanguard, 4(1). DOI: https://doi.org/10.1515/lingvan-2017-0008
Kathirvel, N. (2020). Post COVID-19 pandemic mental health challenges. Asian journal of psychiatry. DOI: https://doi.org/10.1016/j.ajp.2020.102430
Kollmann, T., Stöckmann, C., & Kensbock, J. M. (2019). I can’ t get no sleep — The differential impact of entrepreneurial stressors on work-home interference and insomnia among experienced versus novice entrepreneurs. Journal of Business Venturing, 34(4), 692–708. https://doi.org/10.1016/j.jbusvent.2018.08.001 DOI: https://doi.org/10.1016/j.jbusvent.2018.08.001
LePine, J. A., LePine, M. A., & Jackson, C. L. (2004). Challenge and hindrance stress: relationships with exhaustion, motivation to learn, and learning performance. Journal of applied psychology, 89(5), 883. DOI: https://doi.org/10.1037/0021-9010.89.5.883
Liu, X., Kakade, M., Fuller, C. J., Fan, B., Fang, Y., Kong, J., ... & Wu, P. (2012). Depression after exposure to stressful events: lessons learned from the severe acute respiratory syndrome epidemic. Comprehensive psychiatry, 53(1), 15-23. DOI: https://doi.org/10.1016/j.comppsych.2011.02.003
Lwin, M. O., Lu, J., Sheldenkar, A., Schulz, P. J., Shin, W., Gupta, R., & Yang, Y. (2020). Global sentiments surrounding the COVID-19 pandemic on Twitter: analysis of Twitter trends. JMIR public health and surveillance, 6(2), e19447. DOI: https://doi.org/10.2196/19447
Mana, A., & Sagy, S. (2020). Brief Report: Can Political Orientation Explain Mental Health in the Time of a Global Pandemic? Voting Patterns, Personal and National Coping Resources, and Mental Health During the Coronavirus Crisis. Journal of Social and Clinical Psychology, 39(3), 165-171. DOI: https://doi.org/10.1521/jscp.2020.39.3.165
Maula, M., & Stam, W. (2019). Enhancing Rigor in Quantitative Entrepreneurship Research. Entrepreneurship Theory and Practice. https://doi.org/10.1177/1042258719891388 DOI: https://doi.org/10.1177/1042258719891388
Ministério da Saúde. (2020). Brasil confirma primeiro caso da doença. Recuperado de https://www.saude.gov.br/noticias/agencia-saude/46435-brasil-confirma-primeiro-caso-de-novo-coronavirus
Nagamanjula, R., & Pethalakshmi, A. (2020). A novel framework based on bi‑objective optimization and LAN2FIS for Twitter sentiment analysis. Social Network Analysis and Mining, 10(34), 34. DOI: https://doi.org/10.1007/s13278-020-00648-5
Oliveira, D. J. S., Bermejo, P. H. D. S., Pereira, J. R., & Barbosa, D. A. (2019). The application of the sentiment analysis technique in social media as a tool for social management practices at the governmental level. Revista de Administração Pública, 53(1), 235-251. DOI: https://doi.org/10.1590/0034-7612174204
Organização Mundial de Saúde [OMS]. (2022). Weekly epidemiological update - 03 July 2022. Recuperado de https://www.who.int/publications/m/item/weekly-epidemiological-update-on-covid-19---6-july-2022
Oxford. (2020). Coronavirus government response tracker. Recuperado de https://www.bsg.ox.ac.uk/research/research-projects/coronavirus-government-response-tracker
Pang, B., & Lee, L. (2008). Opinion mining and sentiment analysis. Foundations and trends in information retrieval, 2(1-2), 1-135. DOI: https://doi.org/10.1561/1500000011
Philander, K., & Zhong, Y. (2016). Twitter sentiment analysis: Capturing sentiment from integrated resort tweets. International Journal of Hospitality Management, 55(2016), 16-24. DOI: https://doi.org/10.1016/j.ijhm.2016.02.001
Plutchik, R. (2001). The nature of emotions: Human emotions have deep evolutionary roots, a fact that may explain their complexity and provide tools for clinical practice. American scientist, 89(4), 344-350. DOI: https://doi.org/10.1511/2001.4.344
Qiu, J., Shen, B., Zhao, M., Wang, Z., Xie, B., & Xu, Y. (2020). A nationwide survey of psychological distress among Chinese people in the COVID-19 epidemic: implications and policy recommendations. General psychiatry, 33(2). DOI: https://doi.org/10.1136/gpsych-2020-100213
Sánchez-García, J. C., Vargas-Morúa, G., & Hernández-Sánchez, B. R. (2018). Entrepreneurs’ well-being: A bibliometric review. Frontiers in Psychology. Frontiers Media S.A. https://doi.org/10.3389/fpsyg.2018.01696 DOI: https://doi.org/10.3389/fpsyg.2018.01696
Schweinberger, M. (2016). A sociolinguistic analysis of emotives in Irish English. In Poster presented at the Annual Meeting of the Society for Text & Discourse.
SEBRAE (2020). O impacto da pandemia do coronavírus nos pequenos negócios – resultados nacionais, 2ª edição.
Shultz, J. M., Cooper, J. L., Baingana, F., Oquendo, M. A., Espinel, Z., Althouse, B. M., ... & Mazurik, L. (2016). The role of fear-related behaviors in the 2013–2016 West Africa Ebola virus disease outbreak. Current psychiatry reports, 18(11), 104. DOI: https://doi.org/10.1007/s11920-016-0741-y
Stephan, U. (2018). Entrepreneurs’ mental health and well-being: A review and research agenda. Academy of Management Perspectives, 32(3), 290-322. DOI: https://doi.org/10.5465/amp.2017.0001
Vieira, C. M., Franco, O. H., Restrepo, C. G., & Abel, T. (2020). COVID-19: The forgotten priorities of the pandemic. Maturitas, 136, 38-41. DOI: https://doi.org/10.1016/j.maturitas.2020.04.004
Xiang, Y. T., Yang, Y., Li, W., Zhang, L., Zhang, Q., Cheung, T., & Ng, C. H. (2020). Timely mental health care for the 2019 novel coronavirus outbreak is urgently needed. The Lancet Psychiatry, 7(3), 228-229. DOI: https://doi.org/10.1016/S2215-0366(20)30046-8
Wiklund, J., Nikolaev, B., Shir, N., Foo, M. D., & Bradley, S. (2019). Entrepreneurship and well-being: Past, present, and future. Journal of Business Venturing, 34(4), 579-588. DOI: https://doi.org/10.1016/j.jbusvent.2019.01.002
Yuan, S., Liao, Z., Huang, H., Jiang, B., Zhang, X., Wang, Y., & Zhao, M. (2020). Comparison of the Indicators of Psychological Stress in the Population of Hubei Province and Non-Endemic Provinces in China During Two Weeks During the Coronavirus Disease 2019 (COVID-19) Outbreak in February 2020. Medical Science Monitor, 26. DOI: https://doi.org/10.12659/MSM.923767
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Iberoamerican Journal of Competitive Intelligence
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Authors who publish in this journal agree to the following terms: the author(s) authorize(s) the publication of the text in the journal;
2. The author(s) ensure(s) that the contribution is original and unpublished and that it is not in the process of evaluation by another journal;
3. The journal is not responsible for the views, ideas and concepts presented in articles, and these are the sole responsibility of the author(s);
4. The publishers reserve the right to make textual adjustments and adapt texts to meet with publication standards.
5. Authors retain copyright and grant the journal the right to first publication, with the work simultaneously licensed under the Creative Commons Atribuição NãoComercial 4.0 internacional, which allows the work to be shared with recognized authorship and initial publication in this journal.
6. Authors are allowed to assume additional contracts separately, for non-exclusive distribution of the version of the work published in this journal (e.g. publish in institutional repository or as a book chapter), with recognition of authorship and initial publication in this journal.
7. Authors are allowed and are encouraged to publish and distribute their work online (e.g. in institutional repositories or on a personal web page) at any point before or during the editorial process, as this can generate positive effects, as well as increase the impact and citations of the published work (see the effect of Free Access) at http://opcit.eprints.org/oacitation-biblio.html
• 8. Authors are able to use ORCID is a system of identification for authors. An ORCID identifier is unique to an individual and acts as a persistent digital identifier to ensure that authors (particularly those with relatively common names) can be distinguished and their work properly attributed.
