Proposição de um modelo de avaliação de satisfação com o ambiente físico de trabalho em instituições de ensino

Rodrigo Tusset; Guilherme Bergmann Borges Vieira; Fernanda  Lazzari; Roberto Birch Gonçalves

doi:10.24883/eagleSustainable.v15i.467

Authors

Rodrigo Tusset Universidade de Caxias do Sul (UCS), São Paulo https://orcid.org/0009-0008-2176-5586
Guilherme Bergmann Borges Vieira Universidade de Caxias do Sul (UCS), São Paulo https://orcid.org/0000-0001-6463-9987
Fernanda Lazzari Universidade de Caxias do Sul (UCS), São Paulo https://orcid.org/0000-0002-6480-0547
Roberto Birch Gonçalves Universidade de Caxias do Sul (UCS), São Paulo https://orcid.org/0000-0002-6451-9034

DOI:

https://doi.org/10.24883/eagleSustainable.v15i.467

Keywords:

Physical work environment, Satisfaction, Evaluation model, Educational institutions

Abstract

Purpose: Propose a model for evaluating satisfaction with the physical work environment in educational institutions, emphasizing variables such as lighting, ventilation, color, noise, and indoor plants to identify improvements that enhance worker satisfaction.

Methodology/approach: Literature review and theoretical-propositional development. The research was based on academic articles that explore the impact of the physical environment on employee satisfaction. Identified variables were grouped and analyzed based on their relevance to the environment of educational institutions.

Originality/Relevance: Proposal of a model adaptable to public educational institutions, focusing on variables that affect satisfaction and contributing to management with a tool for improving the physical work environment.

Key findings: The physical work environment directly affects employee satisfaction. Improvements in lighting, ventilation, color, noise, and indoor plants can increase worker satisfaction, well-being, and productivity. The proposed model provides a foundation for future interventions and adjustments in the physical environment, adapting to the specific needs of each institution.

Theoretical/methodological contributions: The study provides a conceptual basis for creating a more favorable physical environment in public educational institutions, contributing to the debate on job satisfaction. It is recommended to apply a quantitative approach using questionnaires in future research to validate the model.

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Author Biographies

Rodrigo Tusset, Universidade de Caxias do Sul (UCS), São Paulo

Possui graduação em Superior em Tecnologia em Processos Gerenciais pela Faculdade de Tecnologia TecBrasil - Unidade Bento Gonçalves (RS)(2010) e especialização em Administração de Pessoas pelo Centro Universitário Leonardo da Vinci(2015). Atualmente é Técnico Administrativo em Educação do Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Sul. Tem experiência na área de Administração.

Guilherme Bergmann Borges Vieira, Universidade de Caxias do Sul (UCS), São Paulo

Doutorado em Engenharia de Produção pela Universidade Federal do Rio Grande do Sul - PPGEP/UFRGS (2013). Atualmente, é docente permanente dos Programas de Pós-Graduação em Engenharia de Produção e em Administração da Universidade de Caxias do Sul (PPGEP/UCS e PPGA/UCS) e consultor de logística internacional. Tem experiência nas áreas de Administração e Engenharia de Produção, com ênfase em Gestão de Operações e Logística, atuando principalmente nos seguintes temas: cadeia logístico-portuária, distribuição física internacional e gestão da internacionalização.

Fernanda Lazzari, Universidade de Caxias do Sul (UCS), São Paulo

Doutora em Administração pela Universidade Federal do Rio Grande do Sul, na área de concentração de Marketing. Mestre em Administração pela Universidade de Caxias do Sul. Bacharel em Administração pela Universidade de Caxias do Sul. Licenciada em Matemática pela Universidade de Caxias do Sul. Professora do Centro de Ciências Sociais da Universidade de Caxias do Sul, como membro do corpo docente permanente do Programa de Pós-Graduação em Administração e nos cursos de graduação em Comércio Internacional e Administração.

Roberto Birch Gonçalves, Universidade de Caxias do Sul (UCS), São Paulo

Doutorado em Administração pela Universidade Federal do Rio Grande do Sul (2009). Atualmente é Dr. Adjunto II da Universidade de Caxias do Sul, atuando como diretor do Instituto de pesquisas econômicas e sociais (IPES), Professor do programa de pós graduação em engenharia de produção (PPGEP-UCS). Professor do programa de pós graduação em administração da UCS PPGA. Professor do curso de comércio internacional. Atuando na área de pesquisa seguintes temas: Negócios Internacionais, Inovação, Estratégia.

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